2013년 11월 25일 월요일

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It               is               very               important               to               note               that               there               is               a               difference               between               first               party               and               third               party               collections.

First               party               collections               take               place               when               the               lenders               themselves               attempt               to               collect               on               a               debt.

There               are               some               federal               laws               that               apply               to               this               these               collectors               and               some               that               may               vary               slightly               from               state               to               state,               but               the               laws               surrounding               first               party               debt               collection               attempts               relatively               fall               into               a               gray               area,               allowing               them               to               follow               some               different               practices               than               a               third               party               collection               agency.

A               third               party               debt               collection               agency               is               a               company               who               has               no               direct               affiliation               with               the               debt               or               the               debtor.

Most               lenders               prefer               to               use               a               third               party               collection               agency               or               will               resort               to               using               one               after               their               own               previous               attempts               at               collecting               against               the               debt               have               been               unsuccessful.

People               have               been               asking               themselves               the               question               for               years,               "How               do               I               get               bill               collectors               off               of               my               back?"               What               Third               Party               Debt               Collectors               are               Not               Allowed               to               Do.
               Third               party               debt               collection               agencies               had               strict               rules               that               they               must               adhere               to               and               failure               to               do               so               could               result               in               fines,               penalties,               and               even               lawsuits               against               the               company.

Third               party               collection               agencies               are               only               allowed               to               contact               debtors               between               the               hours               of               8am               and               9pm,               local               time               to               the               debtor.
               Third               party               debt               collection               agencies               are               not               allowed               to               phone               debtors               at               their               place               of               employment               if               the               debtor               has               notified               the               agency               that               the               number               they               are               dialing               is               indeed               for               their               employer               and               that               they               could               suffer               disciplinary               measures               if               the               calls               continue.
               Third               party               collection               agents               are               not               allowed               to               phone               any               number               that               the               owner               of               the               number               has               stated               is               a               cellular               number               that               would               incur               charges               as               a               result               of               the               call.

The               agency               may               ask               that               you               send               the               request               in               writing.

If               they               do,               be               sure               to               comply.
               Third               party               collection               agents               may               speak               only               to               the               debtor,               their               spouse,               and               their               power               of               attorney,               as               long               as               the               agency               has               a               POA               letter               on               file               for               the               debtor.

Another               exception               to               this               law               is               if               the               debtor               is               a               minor               in               their               respective               state.

If               the               person               answering               the               phone               does               not               identify               themselves               as               any               of               those               people,               the               agency               may               leave               a               message               for               the               debtor,               but               the               message               most               not               in               anyway               indicate               that               the               company               is               a               collection               agency.

For               example,               if               the               company               name               is               Strategic               Collections               Incorporated,               the               agent               may               not               give               that               name,               but               may               simply               say               "SCI"               and               that               they               are               calling               in               regards               to               "a               personal               business               matter",               for               example.
               A               third               party               collection               center               call               agent               typically               is               not               allowed               to               contact               the               creditor               directly.

This               means               that               because               a               customer               says               "But               they               said               that               they               took               care               of               that!

Call               'Fink               Shop               Mart'               and               ask               them!',               that               the               collector               simply               cannot               do               so.

It               is               a               violation               of               privacy               laws               for               the               agent               to               do               so.
               Collection               agents               may               not               use               profane               or               threatening               language               towards               a               debtor.

This               is               a               huge               "No-No"               and               is               also               a               violation               of               law.

Unfortunately,               it               is               these               kinds               of               unethical               approaches               and               tactics               that               give               good               and               ethical               collection               agents               a               bad               rap.
               How               to               Get               Rid               of               Annoying               Debt               Collectors
               Unfortunately,               the               best               way               to               get               rid               of               an               annoying               debt               collector               in               regards               to               a               valid               debt               is               simply               by               paying               the               debt.

Some               collection               agencies               have               arrangements               with               their               clients               that               may               allow               for               them               to               work               with               a               debtor               to               collect               a               lower               total               lump               sum               payment               or               to               set               up               a               payment               plan.

Do               not               be               surprised,               however,               if               the               agency               does               not.
               If               you               are               uncertain               about               the               bill,               ask               that               the               company               send               you               a               written               notice               of               the               debt.

They               must               comply.

Verify               the               validity               of               the               information               contained               in               the               bill.

If               it               is               incorrect,               call               the               company               to               notify               them               and               be               prepared               to               send               them               a               written               letter               of               dispute,               highlighting               why               the               information               is               incorrect.

Be               sure               to               make               a               copy               of               the               letter               for               yourself               and               to               send               it               certified               mail               with               return               receipt.

If               it               appears               to               be               an               incident               of               identity               theft               or               fraud,               be               prepared               to               send               the               company               all               legal               documentation               of               the               matter               including               a               copy               of               the               police               report               or               information               concerning               where               the               report               is               filed               and               the               incident               number               of               the               report.
               If               you               desire               for               phone               communications               to               cease               entirely,               you               must               notify               the               company               in               writing               that               you               would               like               for               them               to               no               longer               contact               you               via               telephone.

Be               sure               to               include               any               known               open               accounts               with               the               company               as               well               as               your               name               and               telephone               number.

The               company               may               contact               a               debtor               by               phone               at               least               one               time,               per               reach               received               account.

Be               sure               to               make               a               copy               of               the               letter               to               keep               for               your               records               and               send               the               letter               out               by               certified               mail.

The               agency               has               thirty               days               to               comply               and               update               all               accounts,               current               at               the               time,               to               reflect               the               change.
               What               Else               Should               is               There               to               Know?
               A               collection               agency               phoning               your               number               six               times               a               day               but               receiving               no               answer               does               not               constitute               harassment               charges.

In               order               for               calls               to               cease,               they               must               first               be               notified               that               the               debtor               would               like               for               them               to               stop,               but               it's               impossible               to               do               that               without               first               speaking               to               the               debtor               or               receiving               written               notice.
               A               third               party               collection               agency               may               legally               contact               others               in               an               attempt               to               contact               a               debtor.

This               is               known               as               skip               tracing,               and               it               is               a               legal               practice.

What               is               not               legal,               however,               is               a               third               party               collection               agent               discussing               the               details               of               the               debt               to               friends               and               relatives.
               For               more               information               about               the               Fair               Debt               Collection               Practices               Act,               visit               the               FTC's               FDCPA               page               here.

If               you               have               been               the               victim               of               an               abuse               collection               agency               or               agent,               the               FTC               may               be               able               to               help               you.

Visit               the               Federal               Trade               Commission               website               to               learn               more.






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